4. Aug 2023

Setmore – The appointment scheduling software for companies explained in detail


Appointment organization is a major challenge for many companies. With a professional online booking system, this problem can be elegantly solved and scheduling automated. Setmore is a powerful appointment scheduling software specifically developed to meet the requirements of companies across various industries. In this article, we explain Setmore in detail and demonstrate the many possibilities and benefits of the tool for optimized appointment management.

What is Setmore?

Setmore is a cloud-based appointment scheduling software that can manage calendars, accept bookings, and send reminders. The tool was developed to simplify and automate appointment processes for companies of all sizes.

Setmore enables companies to clearly organize their calendar in the cloud and accept bookings online around the clock. Customers can view available appointments and book their desired times themselves. The software optimally schedules based on availability and seamlessly integrates with many websites, social networks, and CRM systems.

The main advantages of Setmore at a glance:

  • Automated appointment scheduling based on availability
  • Online booking system for customers
  • Calendar synchronization
  • Reminders via email and SMS
  • Customer self-service for rescheduling
  • Analytics and reports
  • Integrations with website, social media, and CRM
  • Intuitive user interface
  • White label solution available
  • Native apps for iOS and Android

The most important features of Setmore

Setmore handles complete calendar administration and scheduling and offers extensive features to optimize the process. The most important features at a glance:

Intelligent Appointment Scheduling

The heart of Setmore is automated appointment scheduling. Customer appointment requests are automatically matched to the company’s availability. The software then suggests several open time slots for the customer to choose from. The customer selects a suitable appointment which is then automatically added to the calendar.

Online Booking System

With Setmore, customers can search for available appointments online around the clock and book them with one click. The booking process can be integrated on the company website or performed via a booking link. Ideal for companies with high customer volume.

Calendar Synchronization

Setmore automatically synchronizes calendars across devices and employees. Changes are displayed in real-time. Private appointments can also be integrated.


Automated reminders via email and SMS make forgotten appointments a thing of the past. Reminders can be customized, e.g. for employees or customers.

Self-Service Portal

In the self-service portal, customers can reschedule appointments, cancel their own appointments, or make contactless rebookings when needed. This saves time and phone calls.

Analytics & Reports

Setmore provides valuable statistics on appointment utilization, customer preferences, popular time slots, etc. This allows bottlenecks to be identified and scheduling optimized.


Setmore seamlessly integrates with websites, social networks like Facebook, and CRM systems like Salesforce. WordPress integration also available.


Native apps for iOS and Android make appointment management mobile. Appointments, customer data, and reminders are always on hand.

White Label

Setmore can be fully adapted to the company’s branding. Ideal for seamless integration into the website.

What companies is Setmore suitable for?

Setmore supports companies from a wide range of industries with appointment scheduling. The software is ideal for:

  • Service providers (hair, beauty, massage, etc.)
  • Doctor’s offices
  • Law firms
  • Accountants
  • Freelancers and agencies
  • Garages
  • Gyms
  • Restaurants
  • Cleaning services
  • Driving schools
  • Companies with many employees
  • And many more!

Setmore is especially suitable for companies with high customer volume or regular appointment requirements. Automation and the self-service portal elegantly handle routine requests and make appointment organization much easier. Setmore also benefits companies with multiple employees because it synchronizes calendars.

The advantages of Setmore at a glance

Setmore convinces with many benefits it offers for professional appointment management:

  • Automation of routine tasks
  • Relief for employees
  • Increased customer satisfaction
  • Avoiding double-bookings
  • Optimal utilization of appointments
  • Clear scheduling
  • Self-service for customers
  • Increase in booked appointments
  • Real-time synchronization
  • Statistics and reports
  • Reducing no-shows
  • Intuitive use
  • Flexible adaptation to company branding
  • Apps for mobile use

With Setmore automation, companies can focus on core tasks. Appointment planning runs smoothly and efficiently without manual effort. Customer requests are processed faster, appointment scheduling simplified, and utilization optimized.

Pricing and costs for Setmore

Setmore offers flexible pricing models for companies of different sizes. Currently the following Setmore editions are available:

  • Basic (free)
  • Pro ($9 per month)
  • Business ($18 per month)
  • Enterprise (pricing on request)

The free Basic version already includes many essential features like online booking, scheduling, reminders, and the apps.

For extended features, the affordable Pro edition is recommended. It includes additional employees, advanced analytics, white label branding, and higher limits.

The Business edition targets larger companies and includes higher limits, extensive integration options, group appointments, and concierge support.

Companies with very high demands can also request a custom Enterprise offer.

Conclusion: Professional scheduling with Setmore

Setmore is a recommended solution for companies looking to automate and professionalize their appointment management. The system ensures smooth processes, optimal utilization, and relief for employees.

Customers appreciate the ability to self-schedule appointments online and the reliable reminders. The integrated analytics help continuously optimize scheduling.

Thanks to Setmore’s flexibility, companies of all sizes and industries can benefit from automation. With Setmore, organizing appointments is easy. A free trial version is available.

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